Privacy Policy

ECS Textiles Limited Privacy Policy in association with Collection 4 All

This privacy policy applies between you, the user of this App and ECS Textiles Limited, the owner and provider of this app. ECS Textiles Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the app. 

Please read this privacy policy carefully.

Definitions and interpretation

Data – Collectively all information that you submit to ECS Textiles Limited via the Collect4All app, this definition incorporates where applicable, the definitions provided in the data protection laws;

Cookies – a small text file placed on your phone or computer will be this website or app when you visit certain parts of the app or when you use certain features of the website. Details of the cookies used by this app are set out in the clauses below (cookies)

Data Protection Laws – any applicable law relating to the processing of personal data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation. 

GDPR – The UK general data protection regulation.

ECS Textiles Limited, we or us – ECS Textiles Limited, a company incorporated in England with registered number 08958018 whose registered office is at Block 6, Gloucester Road, North Shields, NE29 8RQ

UK and EU Cookie Law – the privacy and electronic communications regulations 2003 as amended by the privacy and electronic communications regulations 2011 ad the privacy and electronic communications regulations 2018

User or you – any third party that accesses the website and I not either employed by ECS Textiles Limited and acting in the course of their employment or engaged as a consultant or otherwise providing services to ECS Textiles Limited and accessing the app in connection with the provision of such services.

App – The Collect4All app that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions. 

In this privacy policy, unless the context requires a difference interpretation:

  1. The singular includes the plural and vice versa;
  2. A reference to sub – clauses, clauses, schedules or appendices are to sub- clauses, clauses, schedules or appendices of this privacy policy;
  3. A reference to a person includes firms, companies, governments entities, trusts and partnerships;
  4. “Including” is understaff to mean “including without limitation”.
  5. Reference to any statutory provision includes any modification or amendment of it;
  6. The headings and sub heading do not form part of this privacy policy. 

Scope of this privacy policy

This privacy policy applies only to the action of ECS Textiles Limited and The Collect4All users with respect to this app. It does not extend to any apps or websites that can be accessed from this app including but not limited to, any links we may provide to social media websites. 

For purposes of the applicable data protection laws, ECS Textiles Limited is the “data controller”. This means that ECS Textiles Limited determines the purposes of which, and the manner in which your data is processed. 

Data Collected

We may collect the following data, which includes personal data from you; 

  1. Name
  2. Date of birth
  3. Contract information such as email addresses and telephone numbers

In each case, in accordance with this privacy policy.

How we collect data

We collect data in the following ways:

  1. Data is given to us by you; and
  2. Data is collected automatically

Data that is given to us by you

ECS Textiles Limited will collect your data in a number of ways, for example:

  1. When you contact us through the app, by telephone, post, email or through any other means;
  2. When you register with us and set up an account to receive our products and services

In each case, in accordance with this privacy policy. 

Data that is collected automatically

To the extent that you access the app, we will collect your data automatically, for example:

  1. We automatically collect some information about your visit to the Collect4All app. This information helps us to make improvements to The Collect4All app content and navigation, and includes your IP address, the date, times and frequency with which you assess the app and the way you use and interact with its content.
  2. We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the app, see the section below, headed “cookies”

Our use of Data

Any or all of the above data may be required by use from time to time in order to provide you with the best possible service and experience when using The Collect4All app, specifically data may be used by us for the following reasons:

  1. Internal record keeping
  2. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the app (in each case, in accordance with the privacy policy)
  3. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “your rights” below).
  4. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of the contract between you and us and/or taking steps, at your request to enter into such a contract

Who we share data with

We may share your data with the following groups of people for the following reasons:

  1. Our employees, agents and/or professional advisors – so that our drivers can find your address to collect your donated items

In each case, in accordance with this privacy policy.

Keeping data secure.

We will use technical and organizational measures to safeguard your data, for example:

  1. Access to your account is controlled by  password and a user name that is unique to you
  2. We store your data on secure servers.

Technical and orgasisational measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your data, please let us know immediately by contacting us via email address: .

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses. 

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request the data to be deleted.

Even if we delete your data, it may persist on backup arrival media for legal, tax or regulatory purposes 

Your rights

You have the following rights in relation to your data:

  1. Right to access – the right to request copies of the information we hold about you at any time or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
  3. Right to erase – the right to request that we delete or remove your data from our system
  4. Right to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it.
  5. Right to data portability – the right to request that we move, copy or transfer your data. 
  6. Right to object – the right to object to our use of your data including where we use it for our legitimate interests. 

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your date (where consent is your legal basis for processing your data) please contact us via this email address:

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioners Office (ICO). The ICO’s contact details can be found on their website at

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it. 

Changes of business ownership and control

ECS Textiles Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of ECS Textiles Limited. Data provided by users will, where is it relevant to any part of our business so transferred, to transfer along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it. 

In the above instances, we will take steps with the aim of ensuring your privacy is always protected. 


This app may place and access certain cookies on your device. ECS Textiles Limited/ Collect4All uses cookies to improve your experience of using the app and to improve our range of services. ECS Textiles Limited has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by The Collect4All app are used in accordance with current UK cookie law.

Before the app places cookies on your device, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to placing f cookies, you are enabling ECS Textiles Limited to provide a better experience and service to you. You may, if you wish deny consent to the placing of cookies on your device, however certain features of the app may not function fully or as intended. 

You can find a list of cookies that we use in the cookie schedule.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changes. For further details, please consult the help menu in your internet browser. 

You can choose to delete cookies at any time; however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to personalization settings.

It is recommended that you ensure your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them please refer to you will also find details on how to delete cookies from your computer.


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provision of this privacy policy will not be affected.  

Unless otherwise agreed, no delay, act or mission by a party in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy:

This agreement will be governed by and interpreted according to the law of England. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English courts. 

Changes to this privacy policy

ECS Textiles Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the app and you are deemed to have accepted the terms of the privacy policy on your first use of the app following alterations. 

You may contact ECS Textiles Limited / Collect4All by email at:

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Contact us on 0191 654 0014


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